

Comments immediately comes up with " Xoogler here - actually we used to say "if you are not buying advertising from us, Google can't help you at all"." - joering2, two days ago. That's a quick search of "help google account" in the HN search down at the bottom of the page, just submissions not comments.

3 years ago: " SIM swap horror story: I've lost decades of data and Google won't help", comment: " Google really fails hard in the face of providing support when issues like this occur." 5 years ago: " We accediently created a personal google account using G Suite's main account, and without any warning Google just removed all of our access to a very sensitive data for our organization."

6 years ago: " Ask HN: Is it possible to get help from a Google employee?(for G+)" 6 years ago: " Help HN: Cannot recover my Google Adsense because of single 1$ mistake" 9 years ago: " My Gmail account got hacked. 9 years ago: " Ask HN: How to reach _real_ people at Google?" 10 years ago: " Ask HN: Why doesn't Google believe in customer support?" You have to wonder: What is it going to take for them to give a shit and actually do something about it?" 10 years ago: and it was happening often enough to be a meme then with people saying: " And this time I'd like the outcome of this thread not to be just "A Google insider wandered past and fixed this guys problem" but "Here's how we're going to make sure it doesn't happen again." and " This is a general problem with Google and their customer-no-service attitude. I've filled out the forms, got an automated response which is totally irrelevant" No gmail, no adsense,adwords,webmaster tools,blog etc etc. 13 years ago: " On friday I woke up to find my google account had been disabled. But why didn't you do that all the previous times?
